Solutions - CulinArt Group

Solutions

img-solutions You’ve got problems; we’ve got solutions. CulinArt strives to be a partner with – not just a service provider for – our clients. With a portfolio of solutions for every facet of dining services management, we tailor our programs to the specific needs of each client, in every market segment.

Technology Solutions

CulinArt advocates the use of technology to enhance the customer experience, increase speed of service and facilitate convenience in making purchases, ultimately increasing customer participation and revenue. Cutting-edge applications include:

  • Online ordering systems that allow customers to place café and catering orders via desktop computers, tablets or smartphones.
  • Cashless payment systems ranging from debit/credit cards to declining balance accounts to payroll deduction in order to maximize convenience. Click here to read a cashless payment success story.
  • Tablet-based ordering stations and cashier-less payment systems which minimize staff requirements while speeding customer throughput.
  • Digital menu boards which facilitate optimum guest engagement and retail exposure, adding a high-tech merchandising element to any dining services facility.
  • Webcams positioned in the café, which allow customers to make information-based decisions about when to visit the café.
  • Web-based accounting software for unit-level financial reporting, which transfers information instantly between our dining service locations in the field and our corporate office.

 

Marketing Solutions

Understanding the specific needs, tastes and wants of our customers is essential in developing a concentrated marketing initiative for each and every client we serve. CulinArt takes a proactive, multilevel approach to marketing and outreach. Targeted surveys and feedback forums help us get to know our customers and are the basis for strategic marketing plans to growing the business and exceed customer satisfaction.

CulinArt’s marketing department is a team of creative, on-trend professionals at the top of their game and with extensive experience in dining services operations. Marketing specialists focus on graphic design, digital and social media, communications, retail marketing and merchandising, advertising, design and décor, and concentrated branding initiatives. We align our strategic approach to marketing with the goals of each individual client to keep dining services programs fresh and engaging.

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Food Safety Practices

At CulinArt, we pride ourselves on providing a safe, healthful and sanitary environment for our team members and guests. Our goal is to operate at levels beyond the expectations of local health departments across the country.

Key components of our food safety practices include:

  • Mandatory monthly Safety Training and Development workshops.
  • ServSafe certification accredited by the National Restaurant Association. CulinArt has registered ServSafe Instructors located in all of our geographic areas.
  • A nationwide partnership with Shoes For Crews, a leading provider of safety footwear for the hospitality industry.
  • Ongoing training and development initiatives.
  • Striving for excellence in internal and external team member safety and food safety and sanitation inspections.
  • Oversight by our Director of Food Safety in all initiatives and programs.
  • Regional safety coordinators who help implement and qualify all safety initiatives.
  • Partnership with Travelers Insurance for risk assessment inspections to identify and resolve potential issues before they arise.

Our dedication to food safety starts with selecting and purchasing foods from approved and highly qualified vendors who are regulated by federal, state and local laws. Our food products are fresh and thoroughly inspected by our vendors before delivery, and then by our team members before preparing and serving.

At both the management level and associate level, our team members are trained in ServSafe/HACCP procedures, which include proper temperature control (receiving, cooking, cooling and serving), storage and personal hygiene.

Financial Solutions

CulinArt is a regional, P&L-oriented provider that focuses on each specific market and the specific needs of each client in that market. As such, our menus are developed not according to corporate mandates or procurement guides, but in response to stated customer demands and desires.

We know that the No. 1 catalyst to a successful dining program is customer participation. With that in place, our cutting-edge programs and strong operational and corporate support – including stringent purchasing and accounting – can greatly enhance the quality, variety and level of service at your operation. Our program will drive participation which, in turn, will drive top-line revenues.

CulinArt’s approach is to continually find ways to pique customer interest, satisfy needs, and exceed expectations by offering a contemporary, well-serviced program, which will result in greater participation and lower costs.

Contact our Business Development Department to find out how we can customize a more effective financial management approach to your operation.

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Cafe Design Consultation

CulinArt has historically proven itself as an industry innovator with a clear understanding of total program development. Working with business partners that range from architects to designers to equipment providers, CulinArt’s operational team has consistently proposed facility and service renovation and renewal plans to continue to develop the programs at each of their client accounts.

Within the context of these partnerships, CulinArt’s resources in the short- and long-range planning of facilities and services include:

  • Schematic design – to ensure design accuracy in terms of maximizing traffic flow, as well as visual appeal with respect to proposed concepts and workspace efficiency.
  • Equipment layout – using vendor relationships to ensure fair pricing and first-rate products.
  • Construction – management on-site during construction.
  • Concept development – via a team of marketing managers, operational executives and managers who are well-versed in industry trends and program development.

To assist in a client’s facility plans, CulinArt can tap into its extensive network of designers, consultants and contractors in devising a plan that would best suit the needs of each client community.

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Learn more about culinart:

What our clients are saying

“Many, and I do mean many, thanks for a great Parents Weekend.  I heard from so many happy parents and you all work very hard to make it happen.  In gratitude and kindness…”

“The roasted tofu/noodle/edamame arugula salad with cabbage, carrots and red peppers was something that I would buy from a restaurant or food truck without question. It would win best school lunch in the U.S. without a doubt if there was such a competition! The textures and flavors were a perfect blend, tied together by an excellent dressing. I don't think anyone would be mad if that popped up on the menu every week. Thanks again to you and your staff for such high-quality food!”

“We can’t thank you enough for all the time and effort you put into getting this emergency shipment of water to our Waco, Tx office. As always, you guys pulled out all the stops and did everything possible to help! I know it doesn’t seem like much to you, but our employees in TX that need drinking water are truly grateful. I feel so fortunate to work with such true professionals. I think you set the bar that your competition wishes they could match!”

“We were totally impressed by the presentation and care in which these new team members were brought into the CulinArt family. So happy we made the decision to choose CulinArt Group.”

“Thank you for including me today in the food waste demonstration/[chef competition] and flattering me with the role of “judge.” I will proudly don the [Stop Food Waste Day] apron the next time I plan an “event” in our own kitchen. I think this is a very worthwhile cause and the statistics you read off are staggering. They, alone, can intimidate a home chef, let alone be the “driver’ for a professional one.”

“This has been a year of unprecedented uncertainty, but through it all, Denee, chef Darby, Samantha, and the whole CulinArt team, provided the best dining experience the school has had in my thirteen year tenure.  It was an absolute pleasure to work with them, and I can't wait for next year when the craziness of COVID brings everyone back into the dining hall for meals. We look forward to working with Denee, Chef Darby, Samantha, and the rest of the CulinArt team again next year.”

“Dear Chef Anthony: Hi! It’s the kids from Room 223 [and their teacher, Mrs. Smith]. We thank you for providing us with such great snacks and lunches! We know how hard you and your staff work. We have been talking as a class and we came up with some of our favorite snacks. We really love the brownies, chocolate chip cookies, and Scooby snacks. The soft pretzel bits are really good, too. Thank you again! ”

“Thank you and your staff for all the care and thought you give CSW adults and students. You approach events with such care and elegance- I don’t know how you do it! Especially day after day. Please thank all your staff for their wonderful work and kind manner with all of us. Here is to a great year!”

“We want to take a moment to celebrate all the employees who worked on the front lines during unprecedented times. Your efforts and dedication to going above and beyond are noticed and appreciated. Thank you for being the heart and soul of CulinArt Group. We couldn’t do this without you. Chef Jay and Chef Paul have been so awesome in the Hubbell Café.  There has been significant change, but they take it in stride and keep the delicious food coming.  We truly appreciate them!”

“I just wanted to express my thanks and give two thumbs up for the updates to our lunch menu. My selections have been quite tasty—corned beef Reuben, jambalaya—and I appreciate that, too! I am looking forward to trying some new items in the coming weeks. Keep up the good work!”

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